RETURNAND REFUND

Last updated November 01,2022

Thank you for your purchase. We hope you are happy with your purchase. However if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven(7) days of delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS
To return items you must email at care@buytruegifts.com to obtain Return Murchandise Authorisation (RMA) number. After receiving an RMA number , place the item securely in its original packaging and mail your return to the following address
Buy True Gifts
RMA#
152-M Khatiwala Tank
Indore M.P.
452016
EXCEPTIONS
Following items cannot be returned or exchanged
• Items for which customer have not made opening video
• The item is not packaged properly.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
8770096178
care@buytruegifs.com

Shipping & Delivery Policy

Last updated on Nov 10th 2022

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only.

For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only.

Orders are shipped within 8+ days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.

buytruegifts is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 8+ days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.

Delivery of all orders will be to the address provided by the buyer.

Delivery of our services will be confirmed on your mail ID as specified during registration.

For any issues in utilizing our services you may contact our helpdesk on 8770096178 or care@buytruegifts.com